FAQs

• Our ice creams are not Halal certified by MUIS; however we do not use pork or lard in our production. 
• We have some ice cream flavours which contain alcohol, such as Baileys and Rum & Raisin

• No, ice cream must be stored in a freezer which is ~-18 degree Celsius

• You can find the expiry date at the back of our ice cream pints (dd/mm/yy)
• For ice cream cakes, generally it can be kept in the freezer for about a week if you have not cut the cake
• If you have cut the ice cream cake, please store it in an airtight container and keep it in the freezer; try to consume the cake within 3 days especially if you store it in a mixed use freezer

• Yes you can. Each customized message will be charged at $2. The message will be written on a white colour fondant plaque and place on top of the cake or at the side. Please try to keep the message short and sweet so it can fit nicely on the cake

• Please note that no plastic knife will be provided for ice cream cakes.
• 20mins prior to serving, ideally move the cake into the fridge (+4 degree Celsius) to temper slowly; else, leave the cake in room temperature for 30mins
• To cut cake, we recommend that you heat up a stainless steel knife in hot water
• Wipe dry the knife and slice the cake (repeat heating the knife if necessary)

• We need 3 days notice (excluding Sunday and PH) for the pre-order cakes. For urgent orders please WhatsApp 91129136 to check.

You can either send an email to enquiries@icecreamgallery.com  or commercial@icecreamgallery.com,

or WhatsApp 91129136 for a faster response. List your requirements and our team member will be happy to assist you.